About The Drum Recommends Digital Awards

The Drum Recommends (formerly the RAR) is The Drum’s service to help brands to choose agencies, based on ratings. The database contains over 65000 ratings left by brands.

Each year we download the ratings from the database to identify which agencies are the highest-rated by clients for digital services and recognise those agencies via The Drum Recommends Digital Awards. These awards are one of a kind in the industry – there are no entries to submit or papers to write. Winning can only be achieved through the high regard of clients, demonstrated with ratings on recommendedagencies.com.

We can then help brands to quickly identify the best agencies providing digital services.

To participate in the awards, you must register for an account on recommendedagencies.com, request your clients to rate your agency and have a membership.

Key dates

  • 11 September – deadline to collect your ratings
  • mid-October – finalists announced
  • 3 December – awards ceremony, London
  • 31 January 2020 – you must be recommended until at least this date
  • 31 January 2020 – you must have a membership until at least this date

Why enter?

  • Your agency will feature on the awards listing page on The Drum website – Europe’s largest marketing and media website.
  • Award winners will have a logo on their The Drum Recommends profile page and search pages, showing clients that their work has been recognised.
  • Finalists and winners get awards logos to use on their marketing.
  • Finalists are linked back to their The Drum Recommends profile, giving you the ability to reach a wider audience.
  • Promotions go to brands, drawing their attention to the finalist agencies

How much does it cost?

There are no entry fees. The awards are a membership benefit and included in the cost of membership. Agencies will be considered for all the services they are rated on.

Who can enter?

The awards are a benefit for members of The Drum Recommends

How to enter?

There is no need to enter work, it's all based on client ratings. You must be a recommended agency until at least 31 January 2020. Request your clients to rate you to extend your recommended expiry. Not recommended? To become a recommended agency, you must have three or more good ratings for one service. Register or login here: 

You must be a member until at least 31 January 2020. Start a membership or renew your current membership. Your recommended expiry date and your membership expiry date are shown on your dashboard. 

Writing your entry report

The good news is that there are no reports to write, no work to submit. Simply collect as many ratings as you can via recommendedagencies.com and check your membership is still valid until at least 31 January 2020.

Tips for success

  • Ask your clients to rate all the services you provide - then you'll be considered in more categories
  • The awards ratings are weighted, with higher weighting going to agencies with more ratings, so the more ratings you have, the higher your score will be

How the results be judged?

After the deadline we download ratings of our member agencies and use the data to find the top-rated agencies. 

Categories are split into service level categories:

  • Client Service
  • Creativity / Innovation
  • Strategic thinking
  • Effectiveness
  • Service Delivery


And digital disciplines:

  • Analytics
  • Animation
  • Content Strategy
  • Digital Full Service
  • Digital Strategy
  • Ecommerce
  • Email
  • Mobile
  • Online Advertising
  • Online Media Buying
  • Optimisation
  • Search
  • Social
  • Software Development
  • Web Design
  • Web Development

Please note The Drum Recommends Awards covering other marketing disciplines takes place in Spring.

When will the finalists be announced?

The finalists will be announced here on the website, via social media and on recommendedagencies.com in October.

Members will be notified when the announcement has been made.

When are the results revealed?

Finalists will find out if they have won an award at the gala awards ceremony which takes place on 3rd December in London.

The awards ceremony

A must for your awards calendar in 2019. With hundreds of guests in attendance, The Drum Recommends Digital awards brings together some of the top-rated agencies from the industry.

The Awards Ceremony:

  • Date: 3 December 2019
  • Venue: The Marriot Grosvenor Square, London
  • Time: 6.45pm for 7.30pm until 1am
  • Dress code: Black tie

All tickets include:

  • Entrance to the awards
  • Drinks reception
  • 3 course dinner
  • Half a bottle of wine per person
  • Entertainment
  • The opportunity to catch up/network with colleagues


Event Details

  • Date: 3rd December 2019
  • Venue: London Marriott Hotel, Grosvenor Square, Mayfair, London W1K 6JP
  • Time: 18:45 drinks reception - 1:00am carriages
  • Dress code: Black Tie

All tickets include:

  • Entrance to the awards
  • Drinks reception
  • 3 course dinner
  • Half a bottle of wine per person
  • Entertainment
  • The opportunity to catch up/network with colleagues

Tickets can be bought here