About The Drum Recommends Digital Awards

The Drum Recommends is The Drum’s service to help brands to choose agencies based on client ratings. 

Each year we download the ratings from the database to identify which agencies are the highest-rated in digital by clients, and recognise those agencies via The Drum Recommends Digital Awards.  

These awards are one of a kind in the industry – there are no entries to submit or papers to write. Winning can only be achieved through the high regard of your clients, demonstrated with ratings on recommendedagencies.com. 

We can then help brands to quickly identify the best agencies in digital.  

To participate in the awards, you must become a member on recommendedagencies.com and request your clients to rate your agency

Key dates

  • 21 August – deadline to collect your ratings
  • Mid-October – finalists announced
  • 3 December – awards ceremony, London
  • 31 January 2020 – you must be recommended until at least this date
  • 31 January 2020 – you must have a membership until at least this date

Why enter?

  • Your agency will feature on the awards listing page on The Drum website. 
  • Award winners will have a logo on their The Drum Recommends profile page and search pages, showing clients that their work has been recognised. 
  • ​Finalists and winners get awards logos to use on their marketing.  

How much does it cost?

There are no entry fees. The awards are part of the membership package and included in the cost. Agencies will be considered for all the services they are rated on.  

How to enter?


There is no need to enter work, it's all based on client ratings. You must be a member of The Drum Recommends, and a recommended agency until at least 31 May.  

To take a membership or renew your ratings please visit the website.  

Tips for success

  • Ask your clients to rate all the services you provide - then you'll be considered in more categories 
  • Ask your clients to provide comments when leaving a rating as this does effect judging  
  • The awards ratings are weighted, with higher weighting going to agencies with more ratings, so the more ratings you have, the higher your score will be 

How will the results be judged?

After the deadline we download ratings of The Drum Recommends member agencies and use the data to find the top-rated agencies. The awards are split into three sizes of customer group - 0-40 staff, 40-99 staff and 100+ staff. 

Categories are split into service level categories: 

  • Client Service 
    Creativity / Innovation 
    Strategic thinking 
    Service Delivery 

And digital disciplines: 

  • Analytics 
    Content Strategy 
    Digital Full Service 
    Digital Strategy 
    Online Advertising 
    Online Media Buying 
    Software Development 
    Web Design 
    Web Development 

Four key things the judges look for: 


When are the results revealed?

Finalists will find out if they have won an award at the gala awards ceremony which takes place on April at the Awards Ceremony: 

  • Date: 3 December 2019 
  • Venue: The Marriot Grosvenor Square, London 
  • Time: 6.45pm for 7.30pm until 1am 
  • Dress code: Black tie 

Awards ceremony

The awards ceremony 

A must for your awards calendar in 2019. With hundreds of guests in attendance, The Drum Recommends Digital awards brings together some of the top-rated agencies from the industry. 

Date: Tuesday 3 December 2019 
Venue: The Marriot Grosvenor Square, London 
Time: 6.45pm for 7.30pm until 1am 
Dress code: Black tie 

All tickets include: 

  • Entrance to the awards 
    Drinks reception 
    3 course dinner 
    Half a bottle of wine per person 
    The opportunity to catch up/network with colleagues